LIMITED LIFETIME WARRANTY

Our Lifetime Warranty

We stand behind the quality of our jewelry with a Limited Lifetime Warranty — our guarantee that upon receiving the product, every jewelry item is free of material and manufacturing defects. If the jewelry rusts or tarnishes, we will issue you a replacement. This warranty is valid for the duration of the original purchaser’s lifetime, beginning on the date of purchase from an authorized ZIYANASH retailer.

Warranty claims must be accompanied by an acceptable proof of purchase, such as an order number. In the event your item required for warranty has been discontinued or sold out, a credit code will be offered for the value paid on the original purchase, to be used towards a new replacement purchase of another item and subject to approval. We will not honor fake or fraudulent warranty claims and reserve the right, in our sole discretion, to reject any warranty claims which we suspect to be fraudulent.

How should I take care of my jewelry?

 

While we proudly claim a Lifetime Warranty on all of our products, we still think jewelry needs to be truly taken care of so that it's always looking its best! Here's five awesome tips to keep your jewelry shining:

 

1. Gently clean the pendant and the chain with a soft cloth after taking it off or before putting it on. We even provide a ZIYANASH Microfiber Pouch with most jewelry pieces in every order! Doing this helps prevent any dust accumulating on the pendant chain, and will keep its shine at its brightest! As stated above, this jewelry is permissible to go into water, so if it needs a little more cleaning than just a cloth, feel free to wipe it down with a moderate amount of warm water!

2. Avoid sweat, perfume, chlorine, lotions, and oil. Even though our necklaces our rust-and-tarnish-free, some of these chemicals can cause a gold-plated piece to lose some of its color and sheen, so wear the jewelry after spraying your favorite perfume or applying your lotion, and take it off before any physical exercise or the pool to make sure it lasts as long as possible! 

3. Store your jewelry in its case  or in the soft provided ZIYANASH cloth. Whether you decide to keep the gift box that our jewelry comes in, or use the ZIYNASH Microfiber Pouch to wrap your jewelry, keeping the piece safe when it's not in use is a great idea. This keeps it away from scratching against other objects, and any potential accidents

4. Lock the clasp together when not in use. Keeping the chain locked together, as if it is being worn, will help the chain avoid potential tangles which could damage the chain. Lock the clasp together when you store your jewelry away and we hope that proves to be a good habit to get into!

5. While we hope you love your jewelry with all your heart, try avoiding wearing it in your sleep. With all the movement that can happen in sleep, jewelry like necklaces and bracelets can get tangled together and accidentally damage the chain or scratch the pendant. Take care of it by removing it before bed!